Frequently Asked Questions
Everything you need to know about RheaBeauty products, shipping, and more.
Are RheaBeauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All RheaBeauty products are 100% cruelty-free and we offer a wide range of vegan-friendly options clearly labeled on our product pages.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for opened skincare products?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it within 30 days for a full refund or store credit, even if it has been lightly used.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before incorporating a new product into your full routine.